Effective Date: April 19, 2026
At Lunelle Co., we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
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Returns
You have 14 days from the date of delivery to request a return.
To be eligible:
Item must be unused and in original condition
Item must be in original packaging
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Non-Returnable Items
Certain items may not be eligible for return, including:
Worn or used items
Final sale items
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Refunds
Once we receive and inspect your return, we will notify you.
If approved:
Refund will be issued to your original payment method
Processing may take 5–10 business days
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Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
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Damaged or Incorrect Items
If you receive a damaged or wrong item, contact us within 48 hours of delivery.
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Contact Us
For returns or questions:
